Gurgaon, HR, IN
19 hours ago
BPO Manager
Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, milestones, and resource allocation. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Monitor and track project progress, adjusting plans as necessary to ensure successful completion. Manage changes to project scope, schedule, and costs using appropriate verification techniques. Identify and manage project risks, issues, and dependencies. Ensure resource availability and allocation. Facilitate regular project status meetings and provide updates to stakeholders. Maintain comprehensive project documentation and records. Foster a collaborative and proactive project team environment. Ensure projects adhere to quality standards and are delivered on time and within budget.
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