About the Role: As a BPO Sales Coach, you will perform the following (but not limited to) duties and responsibilities: 

A sales coach is a person who mentors, trains, and motivates people to improve their performance and achieve their goals. A sales coach is responsible for monitoring, onboarding, and setting goals for the teams assigned to them. A Sales Coach is also responsible in designing and preparing training courses and materials specific to sales motion. A sales coach should have a good understanding of sales techniques and the ability to establish a rapport with the team. Candidates are required to have excellent communication skills - written and verbal with absence of mother tongue influence. Provide resolution to the customer based on process knowledge and training provided, utilizing the company’s internal CRM/mainframe systems and customer purchase orders