About you

CARSOME is looking for a qualified Branch Admin Support to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for branch operation team.

Your day-to-day

Assist customers with MYEG for road tax documentation and processing.Call customers to remind them of insurance renewal dates and provide necessary assistance.Assist customers in signing HPA (Hire Purchase Agreement) documents.Conduct finance checking to cross-check unknown payments and discrepancies.Follow up with customers and the finance team on refund cases.Guide customers through the thumbprint process as required.Manage petty cash and submit claims to the finance department.Process vendor payment purchase requisitions/purchase orders (PR/PO) for services such as (JPJ runner and Car Wash vendor).Maintain records of car-related costs in the CMS (Cost Management System).Order ad-hoc supplies as needed for operational efficiency.Safeguard and maintain security documents as per company guidelines

You Know-how

Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experienceAt least 1-2 years working experience in Administrative roles and added bonus if in the automotive industry.Good connections with financial institutionsPrior experience in administrative or operations support roles is advantageous.Proficiency in Google Workspace and basic computer skills.Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Attention to detail and accuracy in documentation.Ability to work independently and collaboratively in a team environment.Familiarity with finance processes and documentation preferred.