Company introduction:

Khodro45 is one of the reliable companies providing used car sales services in Iran, which operates in the second-hand car market with more than 6 years of experience. This company has been able to gain a special position in this field by providing a platform for safe, fast and easy car trading. By using modern and specialized processes in car evaluation, Khodro45 has provided a platform so that customers can buy and sell used cars with confidence and speed. This company's focus is on transparency in the transaction and providing high-quality services using modern and specialized car evaluation processes so that customers can experience a comfortable and safe transaction.

Duties of this job:

Increasing customer satisfaction: focusing on maintaining and improving customer satisfaction by providing quality services and paying attention to their needs.
Management and active leadership of the branch team: accurate and intelligent follow-up of the performance of different teams in branches and supervision of their daily activities.
Continuous performance planning and monitoring: Management of all supervised departments including branch assistants and vehicle health experts to ensure proper execution of processes.
Maintaining the cycle of customer orientation: active and positive communication with customers and providing services that meet their needs and improve customer experience.
Implementation of customer satisfaction measurement programs: following up on customer complaints, implementing loyalty programs and measuring their satisfaction.
Reporting and presenting application plans: providing statistics and reports to analyze the performance and improve the car sales process.
Communication with the internal units of the company: continuous cooperation with sales, support, finance and car delivery departments for better coordination of processes.
Monitoring the implementation of standards and regulations: ensuring the correct implementation of the company's internal standards and regulations in all departments.
Training employees and strengthening organizational culture: efforts to continuously train employees and maintain the internal culture of the organization with the aim of strengthening the performance of executive teams.
What we offer:

Considerable salary and benefits: regular payment commensurate with the experience and expertise of the employees.
Social security insurance coverage: From the first day of work, employees are covered by social security insurance.
Treatment allowance (supplementary insurance): Providing supplementary insurance for employees and their dependents.
Opportunity to learn and grow: possibility of continuous learning and development of technical and personal abilities in a dynamic environment.
Professional and creative work environment: professional work space with suitable equipment and facilities for high productivity.
Productivity Rewards: Providing rewards for achieving set goals and increasing productivity.
Qualifying conditions:

Adequate familiarity with negotiation techniques and principles of persuasion: having negotiation skills and the ability to persuade customers to successfully complete a car deal.
Relevant work experience in automobile companies: familiarity and work experience in the field of buying and selling used cars.
Mastery of the used car buying and selling market: awareness of developments and trends in the used car market.
Understanding the sales supply chain in the automotive industry: ability to manage the supply chain and provide customer service.
Willingness to learn and research: Willingness to follow current sales trends in the automotive industry and stay up-to-date with changes.
High team spirit and working in a startup environment: the ability to work in a dynamic and startup environment and the desire to work in a team.
Confidence and strong communication skills: ability to communicate effectively and persuasively in sales and negotiation processes.
Positive track record in start-up companies: successful experience working with innovative and start-up teams.
High emotional intelligence: the ability to manage emotions and communicate properly with customers and colleagues.
Independent and value-creating attitude: the ability to present innovative ideas and solutions to improve processes and create value.