Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

Primary responsibility is branch and nursing support in assisting with coordination of new patient referrals and other nursing / branch activities in their assigned branch. The Coordinator will assist with the delivery of quality patient care services by coordinating nursing activities including patient education and training with clinical staff, case managers and appropriate ancillary services.

Job Description: ​

RESPONSIBILITIES:

Participates and assists with the coordination of patient referrals. Calls on and receives patient referral information from referral sourcesProperly accesses referral information via referral source’s electronic record when approved.Coordinates the initial patient referral and initiation of nursing services. Contacts and coordinates with the home health or hospice nursing agency involved in the patient’s home infusion therapy.   Assigns patients to a specific nurse clinician or PRN nurse.Effectively communicates coordination activities with all relevant departments.Documents the referral information and coordination activity to the patient’s CPR chart as per policy.Properly updates and coordinates with Nursing Manager or Supervisor when coordination support is needed.Coordinates with clinical nurse liaisons for follow-up visits for active patients who have been hospitalized for additional needs.Assists Branch and Nursing Services with communications, coordination and support activities as directed.Works closely with all areas (Central Intake, Pharmacy, Nursing and Reimbursement) to develop a smooth and cohesive working relationship to enhance and improve patient servicesWorks with all staff as a resource.Assists with answering the telephone calls for branch.Assists with office visitors or patients coming for an infusion appointment.Assists with infusion scheduling as needed.Properly documents coordination and patient event activities in CPR+ patient records as directed.Call Bell coordination activitiesPatient change in status events including hospitalization, venous access issues, D/C of services, etcAssist in the management of patient paperwork. Properly tracks all receipt of vital patient paperwork Monitors activities via Call Bell application Audits CPR+ for proper placement in patient records Delivery Ticket Confirmation (if applicable)Reviewing/Auding/UpdatingConfirmationCollatingScanning and attachingKeeps updated listing of Home Health and Hospice agencies including changes of management staffing.  Updates CPR+ database and Quick Reference listsPresents to work as and when expected.Present in appearance and actions in a manner that is consistent with the policies and procedures of Intramed Plus.Compliant with all Intramed Plus policies and porcedures including personnel, in-services and the Company’s Corporate Compliance Plan.Work collaboratively and effectively with other team members in a professional manner.Completes assigned work in a timely manner based on established schedules.Can be relied upon regarding task completion and follow-up.Complies with departmental and Company policies during the completion of all job-related duties and assignments.Encourages accountability of other employees in the department to adhere to the Company’s professional expectations.Assists in identifying service related itemsParticipates on performance improvement teams as assigned/requiredParticipates in the on-going policy development.  Provides feedback on new workflows, products, etc. to the appropriate Intramed Plus team membersDocuments any errors, issues, complaints  based on the established procedures including Incident Reports, etc.Assists with patient calls to assess inventory usage and determine on-going needsContact health care facilities to request medical information (i.e. labs) under the direction of a pharmacistCollaborate with Pharmacy staff and Nursing to determine patients supplies and medication needsDetermine appropriate quantities of supplies to deliver based on patients condition and delivery scheduleAssist by preparing/updating CPR+ records to assist pharmacist with dispensing/redispensing as per established proceduresGenerate delivery tickets including the necessary items/supplies in the appropriate quantities to meet the patient’s needs on a routine basisCoordinates delivery of medications/medical supplies and or pick-up of company assets from patients and our accounts with Pharmacy Support StaffDocument and communicate all patient communication in accordance with established policies/proceduresSuccessfully completes required competencies as delineated by USP 797/USP 800 on an annual basis; including but not limited to: Hand Hygiene & Garbing Competency, Cleaning and Disinfection Competences, Aseptic Media Fill Challenge & Gloved Fingertip TestProperly obtains necessary products supplies as per worksheets & labelsProperly prepares compounding sterile products (CSP) under supervision.Properly labels finished product according to policy under supervision.Properly stores product for delivery.Assists with the handling of Pharmacy related paperwork/documentationAppropriately cleans and monitors the cleanroom under the direction of a pharmacist as per company policyEnsures that all required documentation is completed as per company policy

REQUIREMENTS:

            High School Graduate

                                    Pharmacy Technician Registration

                                                Licensed in South Carolina

                                                “State Certification” Preferred

                                    Excellent aseptic technique skills

                                    Excellent communication skills

                                    Personal computer experience desired

                                    Meets ADA requirement for role including:

                                                i. Lift over 30 pounds

                                                ii. Stand long periods of time

                                                iii. Stoop and Squat

                                                iv. Drive

                                                v. Walk on uneven surfaces

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $17.84-$29.73

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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Posted: Feb 19, 2025