Title: Brand Quality Coordinator Reports to: Manager or Director of Quality Department: Quality Assurance/ Quality Control Responsibilities: + Facilitates the timely and accurate response to customer requests with regards to Quality / GMP documents, samples, and communications as it relates to quality responsibilities, including the release of RMs, Components, Bulk & FGs. + Ensure accuracy and completeness of all quality documents forwarded to the customer. + Review and facilitate the forwarding of samples for customer's approval. + Participate in customer conference calls as their Quality liaison. + Assist, as needed, R&D, Customer Service (CSRs), Process Engrg, etc., to expedite customer requests. + Maintain tracker of open quality issues as they pertain to the customer & issue bi-weekly updates to EWL management. + Update/Upload data to the customer's quality system, via their portal. + Coordinate customer-related activities with the CSR as required to support product disposition. + Support AQL inspection and investigations of customer's components or products, and issue reports. + Participate in customer line trials & assist in setting F&A instructions. + Familiarity with US FDA 21CFR Part 210 & 211 and Cosmetic GMPs is required. Requirements + Minimum of Associate or Bachelor degree (Life Sciences, Engineering, related profession). + Two+ years industry or related experience in cosmetic, device, food, or pharma. + Previous inspecting, auditing or manufacturing experience - a plus. + Data analysis, specification development skills. + Computer literate and effective communication skills. Benefits + Medical, Dental, and Vision Insurance + Life Insurance + 401k match