If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team at Ristoranté Brissago, a contemporary Italian restaurant at the resort that sources local, seasonal ingredients. As a Part Time Server at the Grand Geneva Resort & Spa, you will tailor the dining experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

Greet guests and explain specials & promotions.  Understand menu and wine list including ingredients and preparation of the dishes to the delivery and service expected to accompany the dish. Record and input guest orders into the Point of Sale system. Retrieve, confirm, and deliver orders with condiments; follow liquor regulations. Replenish beverages and ensure overall guest satisfaction. Collect payment, thank guests, and invite them to return. Complete side work and cleaning tasks including restocking and replenishing condiments. Address and resolve guest complaints.  Perform additional duties as assigned. 

What do you bring to the role?

High school degree or equivalent preferred. One year or more of service in a fine dining outlet required.  Handle customer complaints with empathy and provide proactive solutions. Proficient in English for guest requests, memos, and reservations. Ability to work POS system and cash handling experience preferred. Maintain a clean and organized environment. Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests.  Ability to remember, recite, and promote a variety of menu items. Ability to work a flexible schedule including days, nights, weekends and holiday and have reliable transportation to and from work

What’s in it for you?

A free, well-balanced meal every shift Tips Discounted gym membership  Room discounts at Marcus Hotels & Resorts  Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property to another  Early wage access Paid time off Flexible scheduling And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.

Additional Information