**Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.** **_By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_** **Join us—Where your Career is a Force for Good!** **Job Description:** **Qualified candidates must be** **authorized** **to work in the United States. The American Red Cross does not sponsor employment visas.** **_WHY CHOOSE US?_** As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! Serve as a liaison between the business unit, Information Technology and/or vendor(s) to ensure that technology designs meet the needs of end users within the assigned business unit. Develop requirements and specifications. Maintain data integrity, troubleshoot issues and document procedures. Provide support, development and/or leadership guidance to all volunteers. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. **Responsibilities:** + System Management: Oversee the installation, configuration, and maintenance of the Brivo Enterprise-edition access control system. This includes working with regions and assigned vendors on new installations to ensure uniformity and compliance to internal best practices. + User Administration: Manage individual facility door/group assignments and user accounts, including creating, modifying, and deleting user access as needed. + Monitoring and Reporting: Continuously monitor system performance and generate reports on system usage and security incidents as needed. + Technical Support: Provide technical support to administrators, troubleshoot issues, and ensure timely resolution of problems. + Best Practice Implementation: Develop and enforce security best practices and procedures related to the Brivo system. + Training: Conduct training sessions for new Red Cross regional Administrators on how to procedurally and effectively use the Brivo Enterprise system. + Compliance: Ensure the system complies with all relevant internal IT security standards and regulations. + Documentation: Maintain detailed documentation of changes and upgrades to system configurations and procedures. + Liaison: Regular liaison with the Brivo Professional Services Team for design, implementation, or integration strategies to ensure optimization of the Brivo accesscontrol platform. **Qualifications** : + **Education** : Bachelor's degree in Information Technology, Computer Science, or a related field. Experience may be considered in lieu of education. + **Experience** : Proven experience with Brivo OnAir or Enterprise editions or similar access control systems. + **Skills** : Strong understanding of network security, access control principles, and system administration. + **Certifications** : Relevant certifications such as CompTIA Security+, CISSP, or similar are preferred. + **Communication** : Excellent verbal and written communication skills to effectively interact with users and stakeholders. **Preferred Attributes** : + Detail-oriented with strong problem-solving skills. + Ability to work independently and manage multiple tasks simultaneously. + Up to date with the latest security trends and technologies. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). PAY INFORMATION: The starting annual salary range for this position is $69,000 - $74,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. + Medical, Dental, & Vision Plans + Health Spending Accounts & Flexible Spending Accounts + PTO + Holidays + 401K with up to 5% Match + Paid Family Leave + Employee Assistance Programs + Disability and Insurance: Short + Long Term + Service Awards and Recognition *LI-JG1 **_Apply now! Joining our team will provide you with the opportunity to make a difference every day._** _The American Red Cross is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._ ​ **_Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws._** AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)