We at Ericsson, are currently seeking a dedicated and dynamic Broadcast Engineer to add to our proficient team. This role is integral within our organization, involving the build, management, and sustenance of technical infrastructure which is vital for delivering services to our valued broadcast clients. Depending on the specific needs, your tasks may also include project delivery as well as support roles, which could involve shift working round the clock. Your responsibilities will extend to monitoring, troubleshooting, performance analysing as well as upgrading our broadcast systems, working in tandem with Playout Operations to guarantee an unblemished viewing experience for our client's audience.
What you will do:- Provide system support and maintenance across all of Red Bee Media's business areas, simultaneously liaising directly with the customer.
- Take charge of solving technical incidents within your platform, potentially escalating to Principal Engineers, third parties or colleagues for efficient resolution.
- Prioritize workflow collectively, and encourage good working practices within the team maintaining professional decorum, especially under pressure.
- Respond to, investigate and resolve incidents affecting on-air broadcasts and maintain detailed, proper documentation of recurring problems.
- Provide frequent updates to both internal and external customers regarding incidents, problems and projects, and collaborate on planning changes and project work.
- Manage upgrades on assigned technology platforms and provide monitoring and management of circuits between Red Bee Media and their Third Party providers.
- Devise cabling schedules based on detailed designs, develop detailed designs based on high-level solution designs, and carry out Project installation work according to RBM SI standards.
The skills you bring:- Incident management.
- TV Support.
- Broadcast.
- Process Management.
- Service Delivery Business Understanding.
- Change Management.
- Customer Insights.
- Business Communication.
- Stakeholder Management.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Netherlands (NL) || Hilversum
Req ID: 760464