Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job CategoryOperations

Target Openings1

What Is the Opportunity?Job Description Summary
Provide guidance and support in regard to processing and broker service functions with minimal supervision. Handles complex processing transactions and provides technical support. Apply knowledge of broker systems and assistance to resolve problems. Provide excellent customer service.What Will You Do?Process and advise on all types of broker system transactions.Perform data entry by inputting user information for brokers.Research and analyze complex Broker Administration issues related to processing, user access, workflow, quality, backgrounds and systems.Responsible for broker and user set up in all appropriate and relevant Travelers systems enabling broker to transact / access business.Correct processing edit errors.Make decisions within delegated authority level.Keeps up to date on regulatory changes, guidelines, etc. and other ongoing training.Accountable for understanding and supporting emerging business plans and strategies.Assists with special projects and other functions as needed.Perform other duties as assigned.What Will Our Ideal Candidate Have?College degree or equivalent work experience.Insurance industry study.

What is a Must Have?High school diploma or GED.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.