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Job Description:

Job Responsibilities

Customs clearance for imports and exportsUpdating cargo statusResponding to customer inquiriesHandling instructions from domestic and international sources

Required Skills

Knowledge and experience in customs clearance (Customs Specialist certification preferred)Communication skills (with customers, customs, team members, and other departments)PC skills (Word, Excel) - proficiency in Excel functions and macros preferredTime management skillsEnglish communication skills (writing and reading), conversational ability preferredBasic knowledge of SCS internal system E2KValid driver's license (for driving between the office and Kansai Airport for customs-related tasks)

Desired Qualities

High communication skills to build good relationships with department heads and employeesAbility to analyze problems, propose solutions, and execute themAbility to quickly adapt to changesAbility to concentrate and persistently perform tedious administrative tasks

Benefits and Welfare

Monthly salary (consideration given for those with Customs Specialist certification)Defined contribution pension planProperty accumulation savings planRetirement allowance systemCommuting allowance (up to 50,000 yen per month)Employee Assistance Program (EAP)Group comprehensive welfare insurance (company covers full premium)

Leave System

Year-end and New Year holidaysSpecial leave (3 days per year)Bereavement leaveChildcare leave (subject to regulations)Care leave (subject to regulations)

Working Hours and Days

Flexible working hours: 40 hours per week (core time 10:00-15:00)Two days off per week (including weekends and holidays)

Salary Increase

Once a year (April)

Bonuses

Fixed bonus twice a year (equivalent to 5 months' salary per year)Variable bonus twice a year (based on company and individual performance, recent average approximately 1 month)

Insurance System

Health insuranceWelfare pensionEmployment insuranceWorkers' compensation insurance

Location

Kansai Airport Office / Rinku Town

Office: 2-21 Rinku Orai Kita, Izumisano City, Osaka Prefecture Rinku International Logistics Center, Office BuildingAccess: 8-minute walk from Rinku Town Station on the Nankai Main Line and Kansai Airport Line

Other

Online interviews will be conducted.Probation period: 3 monthsWorking conditions during the probation period: Same as regular conditionsEmployment type: Full-time employee

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.