At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job DescriptionLaunch or Grow Your Career with U.S. Bancorp Investments – Brokerage Service Associate

Are you ready to build a rewarding career in financial services?

Join U.S. Bancorp Investments and become part of a team that’s passionate about delivering exceptional customer service in a collaborative, supportive environment.

As a Brokerage Service Associate, you’ll work directly with clients, assisting with account maintenance, website navigation, asset transfers, correspondence inquiries, and general service requests. If you’re FINRA licensed, you’ll also process equity, option, mutual fund, and fixed income orders. You’ll serve as a trusted backup to our Financial Advisors and help connect clients with our Wealth Management Advisory Services team and U.S. Bank partners when appropriate.

Why U.S. Bancorp Investments?

Career Growth: Whether you're starting out or looking to advance, we offer a strong foundation for a long-term career in financial services.

Convenient Location: Our office is located near Lunken Airport in Cincinnati, with free on-site parking.

Flexible Work Model: Enjoy a hybrid schedule that supports a healthy work/life balance.

Professional Development: Take advantage of our programs to obtain FINRA registrations (SIE, Series 7, and Series 63) and boost your earning potential.

Advancement Opportunities: We’re committed to your growth, offering numerous paths for internal mobility and career development.

Basic Qualifications

High school diploma or equivalent

Five or more years of relevant work experience

Active FINRA SIE, Series 7 and Series 63 registrations or completion of required exams to obtain registrations within pre-determined timeframe

Preferred Skills/Experience

Dependable and customer-focused

Excellent phone and interpersonal communication skills

Detail-oriented with the ability to follow procedures independently

Proficient in Microsoft Office and other software tools

Experience in a contact center environment

Background in banking or financial services

FINRA registrations (SIE, Series 7 & 63) or a strong desire to become licensed

College degree in Finance, Economics, or Business

Ready to take the next step in your career? Apply today and discover what’s possible at U.S. Bancorp Investments.

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.63 - $34.18 - $37.60

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.