Amazon is looking for a Data Center Build Quality Control Program Manager (QCPM) to develop and execute a new, owner-led quality control program for the entire data center life-cycle (construction, final inspection/testing/commissioning, customer turnover, warranty). The QCPM will create the foundation for the build control program and lead developing a team of build quality control professionals.

The QCPM will work on some of the most technical, cost-efficient, and fast-paced data center construction projects in the world. The successful candidate will be obsessed with customers and quality improvement, detailed and data-driven, and will be hands-on and committed to creating, launching, and improving a world-class construction quality control program.

At Amazon, we are a global team responsible for the design, construction, testing and operation of industry-leading data center facilities. You will work with a team of motivated, intelligent, and driven professionals dedicated to providing data centers for our customers.

The Data Center Build Quality Control Program Manager will be responsible for:

Developing, executing, and constantly improving an owner-led build quality control program from the ground up. The quality control program will encompass the entire data center life-cycle and conform to contract documents, code, design standards, and industry practices.
Coordinating with on-site construction managers to audit the general contractor’s quality control program including quality control inspection schedules and collection of quality records. Evaluating the qualifications of general contractor quality control program and personnel.
Working alongside design engineering, procurement, construction management, commissioning, and operations stakeholders throughout the project life-cycle.
Reviewing and approving general contractor’s QC Plans to ensure alignment with owner’s requirements.
Ensuring all subcontractors are following their approved QA/QC Plans.
Interpretation of construction documents, controls sequences and technical manuals.
Providing technical support during the construction phase to ensure quality opportunities are realized and all aspects of the quality control plan are met.
Auditing and evaluating construction submittal review and approval processes.
Conducting reviews of RFP, project drawings, and specifications to support constructability and reduce project cost by minimizing unnecessary changes or rework.
Inspecting work in progress to verify it complies with the quality control plan. Performing quality audits and follow-up surveillance using checklists developed from project requirements. Setting up the audit schedule, prepare audit reports, and distribute to the appropriate stakeholders.
Tracking and examining build quality control failures and recurring issues. Identify solutions through root cause analysis and execute and audit feedback/solution mechanisms to ensure construction quality issues are fixed permanently – share that data globally across teams.
Reviewing quality corrective action plans (CAP) for appropriateness in response to audit findings, and recommend changes to improve construction quality.
Developing metrics to analyze and view quality control improvement. Communicate quality control status updates and metrics to stakeholders. Provide technical and statistical expertise to stakeholders.
Researching proposed construction components and methods to ensure quality and customer needs. - - Research, document, and champion best practices of data center quality control.
After construction is complete, coordinate with the operations stakeholders to investigate warranty issues for future construction. Participate in failure and damage analyses, assess options, and propose solutions.
Developing and implementing quality control training programs for owner stakeholders.
Travel to data center sites for quality control checks, electrical/mechanical systems audits, startup testing, commissioning, and warranty resolution.
It is the responsibility of all Amazonians to learn and follow the leadership principals.