SUMMARY

The Building Automation System Operating Technologist is responsible for remotely operating Building Automation Systems (BAS) in BGIS-managed client facilities. You will implement day-to-day operator level control changes, review trend data to support trouble shooting efforts, implement changes for energy and operational optimization initiatives, and coordinate corrective actions for complex issues. 

KEY DUTIES & RESPONSIBILITIES

Project Support

Works with building operators and site managers to identify operational and energy savings in BAS operations. Develops recommendations for BAS system changes and review with BAS Tech I and Tech II to implement. Performs commissioning inspections to transition projects from installation to an on-going operation.

On-going Operations

Responds to demand service requests for BAS/Control related issues to diagnose and rectify. Optimizes facility uptime and asset integrity of assigned facility. Monitor system performance and fault events, perform corrective and demand service maintenance on BAS to achieve facility uptime, uninterrupted client operations, occupants’ comfort asset integrity, and energy and operating cost objectives. Coordinate maintenance repairs and implement temporary overrides to minimize impact while awaiting services. Address frequent failures with site team, BAS Tech I and Tech II. Identify, record and escalate deficiencies and maintain related documentation. Ensure remote platforms are up-to-date. Receives, actions, tracks, monitors and reports status of maintenance and repair work within the work order management system including progress notes and resolution notes.  Upload up-to-date installation documents obtained from installation team and BAS vendors to the BAS after upgrades. Performs work in accordance to established processes and practices. Complies with all internal and external requirements including but not limited to environmental and health and safety.

Client Relations

Provides observations about facility building automation equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. Assists in enhancing tenant and customer satisfaction. Maintain positive relations through the manner with which work is performed and delivered.

Administration

Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required. Participates in and assists with facility-related projects. Other duties as assigned.

KNOWLEDGE & SKILLS

College Diploma in a related discipline. BAS or Building Operations courses (Asset).  Remote BAS operation for multiple facilities. (4 months) Demonstrated proficiency with BAS navigation, data-trend setting and extractions, trouble shooting.              (4 months) Medium to advance skills in word processing and spreadsheet data manipulation and analysis tools. (4 months) Familiar with integration concepts and platforms such as BACnet systems. (Asset) Operational experience in fault detection platform. (Asset) Good knowledge of optimization and energy management strategy for BAS. (Asset) Strong ability to adhere and to properly execute processes and practices relating to facility operations and maintenance. (4 months) Strong client-service orientation along with a high sense of urgency. (4 months) Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.                (1 year) Peer support skills required to support others in the same team. (4 months) On-call/standby and emergency call - outs as they arise. Occasional extended hours. (Must be available) Programming, coding, on-site installation and/or maintenance of BAS. (Asset) Bilingualism (Asset) Valid drivers’ license (Asset) – Must be able to visit head office occasionally as required regardless of license possession conditions.

Licenses and/or Professional Accreditation

None required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.