Summary This position is located in either the House Office Buildings or U.S. Capitol/Capitol Visitors Center, Architect of the Capitol. The incumbent provides a variety of services to the occupants of the assigned building(s) and handles varied and complex problems in an efficient and timely manner in support of the daily operations of the buildings. Responsibilities This position is emergency essential - Depending on the type of emergency the employee may be required to report to work during emergency situations. The position may be filled at the GS-05, GS-06, or GS-7 level. Duties quoted below are at the GS-07 level. Tour of Duty: 9:00am- 5:30pm (hours are subject to change) MAJOR DUTIES: Serves as liaison between the Superintendent and Members, their staffs, and committee staffs, in receiving, analyzing and acting upon service requests for repair and maintenance of House or Senate Office Buildings, the U.S. Capitol or the Capitol Visitors Center (CVC). Uses Computer Aided Facility Management (CAFM) program to log projects and service requests, material and manpower availability, scheduled maintenance status tracking, and cost tracking, and to generate reports on these items whenever necessary. Identifies trends, changes in customer preferences, or issues with standard practices that could potentially impact the quality of services provided by the Service Center. Receives requests from Members and their staffs to use designated rooms in the House or Senate Office Buildings or the U.S. Capitol or CVC for special events. Admits authorized persons into Member’s suites of rooms and Committee rooms, as directed by a superior. Uses and up-keeps new computerized master key system, using computer software to maintain log of keys and to research and maintain security over key distribution. May participate in planned inspections of building areas including offices, committee rooms, hallways, stairwells, entrances, exists, rest rooms, subways, parking garages, and public areas for cleanliness and proper maintenance. Processes requisitions and purchase orders for shops; ensures completeness and accuracy of all requisitions and purchase orders. Maintains and verifies inventories for the shops. Performs a variety of general office support services including typing, filing, record keeping, data entry, coordinating the transport of archive boxes for pick up by the National Archive and Records Administration, and other miscellaneous administrative duties as necessary and as assigned. On an as-needed basis, receives all visitors to the Superintendent’s Office. May reconcile and enter time and attendance data for employees throughout the Superintendent’s Office. Uses tact, diplomacy, and patience when communicating and dealing with others, e.g., co-workers, managers, supervisors, and internal/external customers. Utilize knowledge of and must comply with all OSHA safety rules and regulations to ensure that work progresses in a safe manner. Performs other related duties as assigned. Requirements Conditions of Employment You must be a U.S. Citizen. You must be able to pass a drug test. Your resume and question responses must demonstrate the job-related KSAs. To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below: -A citizen of the United States; -A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); -A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; -A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or -A person who is currently an officer or employee of the Government of the United States. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-5 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-4 grade level in the Federal service: Specialized experience is defined as having experience in at least 2 of the 5 areas below: (1) Receiving, initiating and updating service requests for building repairs and maintenance; (2) Using systems to enter, maintain and correct data and records; (3) Interpreting and/or applying regulatory or procedural requirements; (4) Receiving and screening telephone calls relevant to activities of the office; (5) Initiating and routing work orders using the Computer Aided Facility Management (CAFM) program and tracking status of service requests/orders to appropriate trade shop Candidates for the GS-06 grade level must have at least 52 weeks of specialized experience equivalent to the next lower (GS-05) grade level in the Federal service: Specialized experience is defined as having experience in at least 3 of the 5 areas below: (1) Receiving, initiating and updating service requests for building repairs and maintenance; (2) Using systems to enter, maintain and correct data and records; (3) Interpreting and/or applying regulatory or procedural requirements; (4) Receiving and screening telephone calls relevant to activities of the office; (5) Initiating and routing work orders using the Computer Aided Facility Management (CAFM) program and tracking status of service requests/orders to appropriate trade shop. Candidates for the GS-07 grade level must have at least 52 weeks of specialized experience equivalent to the next lower (GS-06) grade level in the Federal service. Specialized experience is defined as having experience in at least 4 of the 5 areas below: (1) Receiving, initiating and updating service requests for building repairs and maintenance; (2) Using systems to enter, maintain and correct data and records; (3) Interpreting and/or applying regulatory or procedural requirements; (4) Receiving and screening telephone calls relevant to activities of the office; (5) Initiating and routing work orders using the Computer Aided Facility Management (CAFM) program and tracking status of service requests/orders to appropriate trade shop. Education GS-05: Education for this position may be substituted for experience at the GS-5 level. You must have at least 4 years of successfully completed education above the high school level. Major must be relevant to the duties of the position. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. GS-06: Education for this position may be substituted for experience. At the GS-06 grade level, you must have a half year (i.e., 9 semester hours) of graduate level education that is directly related to the work of the position being filled. (this is based on 18 semester hours of 1 year full-time academic study at the graduate level). Education must have been obtained in an accredited business or technical school, junior college, college or university. GS-07: There is no educational substitution for the GS-07 level. Additional Information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc\_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol.