Welcome page Returning Candidate? Log back in! Bursar/Student Account Representative Job Locations US-MT-Great Falls ID 2025-12585 College Administration Position Type Full-Time Schedule Shift Varies Hours Per Week 36.5 Travel As needed Category Student Services FLSA Status Non-Exempt Location : Country US Overview

The Student Account Representative is the primary point of contact for student accounts and the student health insurance program at Touro College of Osteopathic Medicine. This individual will oversee payment and collection activities of student accounts and manage the student health insurance program. The ideal candidate will have strong analytical, social, and communication skills.

Responsibilities Responsible for daily financial matters as they pertain to the student body and ensuring compliance with federal regulations including:Manage student refund process to ensure compliance with US Department of Education regulationsReview and clear pending accounts, and contact students by phone and email when necessary, clear accounts for registrationPromote and support the enrollment of students in Direct Deposit and Payment PlansPrepare and process bank deposits weeklyPost wire paymentsCalculate refunds owed to students; submits requests for refunds for timely paymentPre-collections activity including sending out final notices and preparing and placing files to internal collectionsProvide support and resolutions to students via Zoom, phone, or emailMonitor and analyze credit and debit balance reports in compliance with US Department of Education regulationsTrack Payment PlansPrepare routine, special, and ancillary reports as requiredWork closely with the Office of the Registrar, Financial Aid, and AdmissionsReconcile and notify the Financial Aid office of pending adjustments necessaryReconcile and notify the Registrar of pending adjustments necessaryManagement and oversight of Student Health Insurance Program including:Manage opt out procedures for student health insuranceMake necessary billing adjustments to accounts for health insurance premium, while maintaining enrollment records for student health insuranceMediate conversations between claims processor and studentsNegotiate with broker regarding changes needed and enrollment/coverage problems Reconcile Student Health Insurance invoices and communicate issues with brokerServe as Campus Groups student engagement platform site administrator and the Montana TouroOne Portal liaisonServe as coordinator of the student gym membership programAdministers the TouroCOM Montana MarketplaceAssists with university activities outside of normal business hours, during peak times within the yearSupport Help Desk inquiriesOther duties as assigned Qualifications Education/ExperienceBachelor's Degree and/or equivalent work experience.Business, Economics or Accounting background is preferred.Knowledge/Skills/AbilitiesExcellent written and verbal communication skillsStrong customer service skillsStrong organizational skills. Must be able to multi-task and prioritize work.Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.Previous knowledge of Banner is preferredProficiency in Microsoft Office Suite including Word, Excel, & OutlookTravelAs needed. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA)  Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance   Short-term and Long-term disability programs  Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs

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