Bus Attendant-Customer Service
Transdev
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more atwww.TransdevNA.comor watch an overview video athttps://youtu.be/ilO5cv0G4mQ
Transdev is now hiring at:
KCIRentalCarShuttle–Bus Attendant/Customer Service Rep
JobSummary:
The Bus Attendant/Customer Service Rep(CSR) provides friendly and cheerful assistance to passengerswithdirections,informationandassistancewithluggage,mobilitydevices,etc.The CSR also assists the Supervisor in dispatching buses and coordination of operational matters.
EssentialFunctions
+ Desire to be safe and work safely.
+ Maintainacalmandfriendlydemeanoratalltimes.
+ Attend to the guests needs at the bus.
+ Effectivelycommunicate,intheEnglishlanguage,orallyandinwriting
+ Willingtoworkshifthoursanddaysasassigned inthis24/7/365operation.
+ Willworkwhilestandinginhot,cold, windyandhumidenvironments.
+ Theabilitytomonitorandoperatea2-wayradio,inasomewhatnoisyenvironment.
Dutiesinclude,butarenotlimitedto,thefollowing:
+ Be at the bus, attending to the boarding (and alighting) of guests.
+ Provideassistancetopassengerswithluggageinboardingandalighting the Buses.
+ Notificationtosupervisorofpassenger’s concerns, complaintsorproblems.
+ Greeteverypassengerandanswerquestions courteously.
+ Assistintheboarding/alightingofpassengerswithmobilitydevices.
+ Assist wheelchair passengers to the rental car counters, as needed.
+ Dispatchbuses from the RAC or terminal in a timely manner.
+ Provide Carts to alighting RAC guestswhennecessary.
+ ProvideSupervisorwithassistance,asrequiredinlostandfoundprocedures.
+ Assistinkeepingtheworkandpassengerareasinsafe,neatandcleanconditions.
+ Otherdutiesasassigned or requested by Supervisor and/or Management.
PhysicalRequirements:
+ Abilitytostandfortheentireshift(8to10hours)onconcretesurfaces.
+ Abilitytoworkinahot,coldand/orhumidenvironment,inoroutofdoors.
+ Liftbaggageon/offthebus(es)upto80lbs.inweight
+ Push/PullluggagecartsintheCustomerServiceFacility and retrieve them lots, lobby and busing area.
+ Abilitytosafelyassistinmaneuveringmobilitydeviceson/offthebusandtotheRental Car Customer Service Counters
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please review here:https://transdevna.com/california-employee-privacy-policyfor CA Employee Privacy Policy.
Job Category: Customer Service
Job Type: Full Time
Req ID: 3137
Pay Group: UC8
Cost Center: 55428
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
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