Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Principle Roles & Responsibilities / Accountabilities

Responsible for business management, process management, and user management of manufacturing IT systems.Business Requirement Analysis: Communicate with production business departments to gather and analyze their needs, ensuring IT systems meet business requirements, support and enhance business efficiency, and comply with GxP regulations.System Evaluation: Assess the performance of existing production IT systems, propose improvements and new system requirements based on business needs, and assist in selecting suitable technical solutions.Process Optimization: Analyze current business processes, identify areas for improvement, and develop and implement optimization plans.Data-Driven Decision Making: Utilize data analysis tools to generate insights reports, supporting business decisions and process optimization.User Access Control: Manage user permissions to ensure only authorized personnel can access corresponding data and functions.Business Continuity Planning (BCP): Develop and maintain business continuity plans to ensure production and business activities can continue in emergencies.Audit Trail Review: Participate in periodical audit trail review to ensure data and operational traceability, complying with GxP regulations.User Support and Training: Support IT system training for production and business teams, assisting them in effectively utilizing IT system features.Problem Solving: Assist in identifying and resolving IT system issues in business applications, providing continuous support and improvement suggestions.Project Management: Lead or participate in projects related to production IT systems to ensure business goals are met.Other tasks assigned by the line manager.

Qualification and Experience

Education/Qualifications

Bachelor’s or Master’s degree in Industrial Engineering, Information Technology, Biotechnology, Pharmaceutical Engineering, or related fields

Leadership Competencies

Models IntegrityFocus on value and customerAlign for successDeliver resultsLearn for the futureTeamwork and collaborationStrategic agilityChange ManagementExcellent and proven interpersonal and influencing skills

Job Required Competencies

Work Experience: At least 5 years of business analysis or related experience in production IT systems. Preference for candidates with experience in the pharmaceutical industry.Business Analysis Skills: Proficient in business requirement analysis and process optimization methods and tools. Project management experience is preferred.Technical Understanding: Knowledge of production management software (e.g., MES, DHS, SAP) and effective communication and collaboration with IT teams.GxP Knowledge: Possess a good understanding of GxP regulations.Language Skills: Good proficiency in English listening, speaking, reading, and writing.Communication Skills: Excellent written and verbal communication skills, capable of collaborating with business and technical team members at various levels.Problem-Solving Ability: Outstanding analytical and problem-solving abilities, able to work well under pressure.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche China consists of the full value chain of Pharmaceuticals and Diagnostics fields, from early research, clinical development, manufacturing to commercialization. With more than 7,000 employees, Roche China is now working to develop itself into Roche's third global strategic center after Basel and San Francisco, and making sustained efforts to fulfill its long-term commitment to China, so as to meet Chinese patients’ unmet needs.

Roche is an Equal Opportunity Employer.