We are are on the lookout for a Business Analysis & Reporting Analyst to join our Corporate Treasury Business Resiliency team. Leverage your analytical skills to drive strategic decision-making and business growth.

As a Business Analysis & Reporting Analyst, Associate  on the  Corporate Treasury Business Resiliency team, you will be  responsible for the oversight of business resiliency plans within Treasury – Chief Investment Office, coordination of plan testing, as well as communication and engagement during crisis events.

Job Responsibilities:

Execute the firm’s business resiliency policies, standards, and resiliency program. Plan, coordinate, and report on business resiliency quality check reviews and testing events, including setting, monitoring, and governing resiliency test events. Promote Business Resiliency knowledge sharing within the Business Management community through regular awareness sessions. Assist with planning, managing, and coordinating recovery sites. Prepare monthly reports and metrics for the resiliency team, and follow up on due diligence for any non-adherence. Create resiliency presentation materials for internal and external stakeholders. Collaborate across Lines of Businesses and Corporate Functions to gather feedback on disruptions requiring the Crisis Management Process. Assist in ad hoc projects as needed and provide assistance to TCIO leadership and clear direction across all functions during a crisis or resiliency event. Help create and deliver timely updates to senior leadership on local resiliency events (i.e. floods, wildfires, protests, system issues, etc.) including crafting messages for distribution through the Global Enterprise Notification Tool (GENT). Build a strong understanding of TCIO and its critical internal functions and cross-LOB partners, fostering partnerships with other Resiliency Managers and key Resiliency resources. Partner with Planning & Testing to develop and participate in tabletop discussions for various crisis/resiliency scenarios (i.e. pandemic, market crash, blackout, etc.), collect, summarize and communicate impacts and risks to management and resiliency teams, participate in post-incident after action reviews and documentation of lessons learned, conduct moderate to complex analysis of resiliency-related data and plans, and build, maintain & report out KPIs/KRIs/success metrics for resiliency planning and crisis events.

Required Qualifications, Skills, and Capabilities:

Bachelor's degree or equivalent 3+ years of experience in financial services,  in business resiliency/crisis management related roles Experience in business resiliency planning or resiliency event incident management Experience with process improvement, operational risk analysis, and procedure documentation Knowledge of business resiliency concepts and practical application within financial services and regulatory environment Excellent verbal and written communication skills Strong process analysis and re-engineering skills Strong consulting and relationship building skills Ability to effectively triage and document complex issues or risks; highly organized with meticulous attention to detail; flexible and adaptable with the ability to respond quickly to change with ease Operate consistently with a sense of accountability and an “end to end” mindset and approach; must be prepared to be available during non-business hours and during preparation and response to impactful events and exercises