If you like working in a dynamic environment where you can support both the daily and long-term business needs of a facility, the role of Business Analysis Specialist IV in the statement and card production center in Coppell, TX, might be the perfect fit for you As a Business Analysis Specialist IV in the statement and card production center your primary responsibilities will include, but not limited to, supporting day-to-day and long-term business needs of the facility in Coppell, TX. You will act as a liaison between the Customer Fulfillment Services, internal clients and stakeholders, and external vendors. **Job Responsibilities** + Work with all levels across the organization to implement and support Customer Fulfillment Services initiatives using project management organization and methodology. + Communicate with site leaders and staff regarding forecasting and changes that could impact any production processes. + Assist in managing and planning capacity to meet client needs. + Maintain an audit-ready mindset with a focus on documented procedures. + Support a continuous improvement culture. + Be responsible for maintaining an effective risk and control environment. **Required Qualifications, Skills, and Capabilities** + Strong analytical, organizational, and problem solving skills. + Strong communication and presentation skills with diverse groups and individuals. + Skilled in Microsoft Office applications, specifically Excel, Word, PowerPoint, and Access. + Ability to manage multiple projects and tasks simultaneously with a sense of urgency to deliver quality results while working collaboratively. **Preferred Qualifications, Skills, and Capabilities** + Bachelor's degree in business, analytics, or equivalent. + 5+ years analytical/forecasting experience, preferably in an operations setting. + 3+ years managing projects, external vendors, while collaborating with internal clients and stakeholders. **Work Schedule:** Onsite, Monday-Friday, 8:30am-4:30pm (1st shift) Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans