The Global Reliability and Maintenance Engineering (RME) Central Team is seeking an exceptional Business Analyst with a strong blend of technical expertise and process knowledge to join our Maintenance Automation Platform (MAP) team.

In this role, you will transform data into actionable business insights, working closely with Product Managers to develop data visualizations and build automation solutions that enhance decision-making and drive process improvements. Your contributions will play a crucial role in enabling Central RME to deliver world-class service across Amazon’s network.

As a business analyst, you will be the go-to expert, leveraging various data platforms and analytical tools to deliver timely, meaningful, and digestible information. You will develop deep contextual and domain knowledge, ensuring data quality and creating scalable tools. Communicating findings effectively and persuasively will be key to your success. This role offers the opportunity to tackle fascinating analytical challenges in a dynamic environment where you can learn from experienced engineers and apply business intelligence to support informed leadership decisions.

The ideal candidate will possess advanced analytical and problem-solving skills, coupled with a passion for delivering insights that drive business success. We seek candidates who are excellent communicators, self-motivated, flexible, and hardworking, with a keen sense of fun. The complexity of this role extends far beyond basic data entry and extraction; it involves designing and developing automated data pipelines, creating sophisticated analytical models, and crafting intuitive data visualizations and AI-driven solutions.

This role offers high visibility due to the global toolsets being developed and the broad network impact of the analyses conducted. It presents a unique opportunity to shape the future of Global RME while gaining exposure to a wide range of critical business areas.


Key job responsibilities
• You use data analysis and your understanding of business objectives to solve difficult problems to drive decision(s) and action(s) within a project. You analyze difficult business processes to drive improvement.
• You use your knowledge and skills to decide which actions to take to meet goals. You work with Product Manager and stakeholders to understand difficult problems and propose outputs that will meet business needs, deliverables, and timelines.
• You know your team’s business strategy and use your deep business expertise to contribute to it. You build flexible solutions.
• You proactively monitor metrics to maintain awareness of business performance and acquire relevant multi-domain knowledge.
• You identify what needs to be repeatable
versus one-time and solve accordingly. You have a solid understanding of how to extract data through SQL, visualization best practices, and analysis techniques.
• Your analytics solutions provide insights that are inputs to your team and/or stakeholders. Your solutions inform team strategy by providing visibility to business performance, highlighting new opportunities.
• You are clear and concise in your communication.
• You put the right people in the room. You are trusted to present decisions to leaders up to three levels above you (L8).