Description The Global Reliability and Maintenance Engineering (RME) Central Team is seeking an exceptional Business Analyst with a strong blend of technical expertise and process knowledge to join our Maintenance Automation Platform (MAP) team. In this role, you will transform data into actionable business insights, working closely with Product Managers to develop data visualizations and build automation solutions that enhance decision-making and drive process improvements. Your contributions will play a crucial role in enabling Central RME to deliver world-class service across Amazon’s network. As a business analyst, you will be the go-to expert, leveraging various data platforms and analytical tools to deliver timely, meaningful, and digestible information. You will develop deep contextual and domain knowledge, ensuring data quality and creating scalable tools. Communicating findings effectively and persuasively will be key to your success. This role offers the opportunity to tackle fascinating analytical challenges in a dynamic environment where you can learn from experienced engineers and apply business intelligence to support informed leadership decisions. The ideal candidate will possess advanced analytical and problem-solving skills, coupled with a passion for delivering insights that drive business success. We seek candidates who are excellent communicators, self-motivated, flexible, and hardworking, with a keen sense of fun. The complexity of this role extends far beyond basic data entry and extraction; it involves designing and developing automated data pipelines, creating sophisticated analytical models, and crafting intuitive data visualizations and AI-driven solutions. This role offers high visibility due to the global toolsets being developed and the broad network impact of the analyses conducted. It presents a unique opportunity to shape the future of Global RME while gaining exposure to a wide range of critical business areas. Key job responsibilities • You use data analysis and your understanding of business objectives to solve difficult problems to drive decision(s) and action(s) within a project. You analyze difficult business processes to drive improvement. • You use your knowledge and skills to decide which actions to take to meet goals. You work with Product Manager and stakeholders to understand difficult problems and propose outputs that will meet business needs, deliverables, and timelines. • You know your team’s business strategy and use your deep business expertise to contribute to it. You build flexible solutions. • You proactively monitor metrics to maintain awareness of business performance and acquire relevant multi-domain knowledge. • You identify what needs to be repeatable versus one-time and solve accordingly. You have a solid understanding of how to extract data through SQL, visualization best practices, and analysis techniques. • Your analytics solutions provide insights that are inputs to your team and/or stakeholders. Your solutions inform team strategy by providing visibility to business performance, highlighting new opportunities. • You are clear and concise in your communication. • You put the right people in the room. You are trusted to present decisions to leaders up to three levels above you (L8). A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications - Experience in tax, finance or a related analytical field - Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau - Experience in business or financial analysis - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL - Experience making business recommendations and influencing stakeholders Preferred Qualifications - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience partnering with executive-level leaders to identifying and solving business issues - Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling - Experience in Operations, Supply Chain, or Logistics Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.