Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

As a Business Analyst, you will work on multiple and various projects, in relation with banking processes customer facing or internal, complying with several business needs, on the technical area, the functional area, as well as on the non-functional and methodology area. You will be member of an Agile team dedicated to a specific business value chain. Each Agile team owns a portfolio of processes related to his value chain and has the mission to develop and maintain them according to a prioritized backlog.

Your day to day

Elicit business requirements;

Combine the business and IT knowledge to slice Epics into Features and User Stories. Assist with the elaboration and refinement of the requirements to ensure they are granular enough for the squads to deliver within a sprint (two-week interval);

Document the "as is" solution using reverse engineering and describe the changes required to migrate to the "to be" solution;

Understand business goals and objectives to identify the problems and design effective solutions;

Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature;

Ensure that the solutions delivered are aligned with organizational standards;

Collaborate with the project Architect for the defining technical solution;

Collaborate with the UX/CX/UI team for defining mockups (if needed);

Create diagrams to describe the process, interactions between processes and use cases;

Create the standard analysis document that should contain the design of the functional and technical solution;

Look for areas of improvement in existing business processes;

Support squads with functional and technical knowledge to define and estimate user stories. Facilitate teams to design complex technical solutions;

Participate in the scrum ceremonies. Act as the liaison between team and stakeholders;

Facilitate the delivery of the roadmap and escalate concerns or issues to management;

Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and propose solutions;

Provide an active role in mitigating impediments over the releases and deliverables.

What you bring to the team

A bachelor's degree in computer science or information technology;

Min 5 years of Professional Experience in system/business analysis;

Good level of applied knowledge in algorithms, concepts of IT architecture, applied knowledge of database management systems, quality assurance, data analysis, process modelling;

Work experience in an Agile organization and proven Agile mind-set;

Understanding the Programming Languages (Java), XML, JSON, Soap Services, Restful Web Services concepts;

Computer proficiency: Operating systems, Microsoft SQL databases, Oracle Database;

Teamwork, integrity & loyalty, communication, and customer-oriented behavior;

Ability to cope with change, planning and organizing skills;

Quality orientation/ attention to details, problem solving attitude;

Foreign languages: English (proficient).

Nice to have

Work experience in banking is considered a plus;

Professional qualifications / training: applied courses of information systems design.

What we offer

Impactful work in a fun and collaborative environment;

Open-concept offices designed for both team work and relaxation;

Corporate events and social gatherings;

Hybrid way of working with flexible working schedule and short week options;

Monthly budget on Benefit platform;

Extra annual leave days depending on the total length of working experience;

Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;

Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;

Context to make an impact through Sustainability and Corporate Social Responsibility projects.