KONE Business Services (KBS) vision is to be a productivity powerhouse and deployment engine, making KONE’s global scale happen. By operating and improving business processes, KBS makes a difference to KONE globally.

In KBS Performance and Value management competence center, we are currently looking for Business Analytics Expert – Process Mining. The role utilizes process mining technology to bring value to the KBS organization and KONE via process & data visualizations and insights. It cooperates closely with other KBS teams to drive efficiency gains and improve ways of working.

Main responsibilities:

Building dashboards & reports according to specifications from business stakeholders

Extracting insights from the data and transforming them into improvement actions together with process stakeholders

Supporting the KBS, Global and Country teams with process optimization & automation, KPI reporting and interpretation of findings

Training end-users in navigating the process mining tool

Data Model & ETL jobs maintenance, data validations and troubleshooting in cooperation with remote process-mining counterpart in global team

Supporting the Lead on KBS business value-add, business case management and KBS efficiency

Representing KBS in interactions with Celonis value & sales teams, in Celonis GBS community and KONE process mining functions

What would you need to be successful in this role?

Effective communication, presentation, and collaboration skills with both external partners and KONE stakeholders in multicultural environment

Ability to translate data into actionable insights that drive business value

Self-organized & detail-oriented mindset while keeping track of big picture

Experience with Celonis or equivalent process mining platform

Knowledge of SQL would be a plus

Understanding data structure of SAP (ECC, S/4) & Salesforce CRM would be a plus

Experience with setting up ways of working for process mining in GBS environment would be a plus

What KONE has to offer?

We offer you a basic salary starting at 2.500 EUR/gross monthly

 We value your authentic self

 Diversity, equality and inclusion is embedded in our strategy and values

 Collaborative, creative and supportive work environment

 We are passionate about safety, quality and innovation

Some of our many benefits include:

Opportunities to learn and grow

Language courses contribution

Yearly performance bonus

Performance Awards

Extra vacation days

Team events

Multisport card

Hybrid way of work

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers