PRIMARY RESPONSIBILITIES

✓ Identifying and addressing operational, financial and technological risks within the business.

✓ Maintaining, testing and improving business and systems operations.

✓ Building and maintaining relationships with key stakeholders.

✓ Identifying and capitalizing on improvement opportunities.

✓ Identifying innovative ways to increase customer satisfaction.

✓ Evaluating the performance of project teams to ensure that targets and deadlines are met.

✓ Communicating ideas and viewpoints to senior management.

✓ Acts as a liaison between business and IT groups.

✓ Designing and documentation of new system features

✓ Creating monthly performance reports.

QUALIFICATIONS:

✓ Preferably an IT or Business-related course or equivalent

✓ With at least 3-4 years experience in business analysis

✓ Strong stakeholder management; ability to influence stakeholders and work closely with them to determine acceptable solutions

✓ Good documentation, presentation & communication skills

✓ Excellent planning, organizational and time management skills

✓ Ability to multitask

✓ Effective Communication and Leadership Skills

✓ Problem Solving and Analytical thinking skills

✓ Self-starter and resourceful

✓ Thinking out of the box