As a Customer Journey Expert (CJE) in the Client servicing & reporting area, you will contribute to the overall strategy by ensuring that data is readily available in real-time for clients, colleagues and regulators. You will drive and potentially lead projects using your experience as a business/data analyst. You will work closely with diverse personalities across the hubs and manage internal and external stakeholders. You will be responsible for building out and delivering the business requirements, business processes and resolving business constraints.