Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

As a Business Analyst, you will be involved in the end-to-end development lifecycle, with primary responsibilities in the ideation and process discovery phase. You will collaborate closely with stakeholders and effectively becomes the bridge to the development team.

Process Analysis and Reengineering: Conducts thorough analysis of existing business processes across various departments and functions. Utilize Lean Six Sigma, Agile and Design Thinking or any practical frameworks/methodologies to identify inefficiencies and opportunities for improvement.Requirements Gathering: Collaborates with stakeholders to elicit, document, and prioritize business requirements for digitalization and automation projects. Ensure alignment with strategic objectives and user needs.Solution Designing: Translates business requirements into comprehensive solution designs, leveraging expertise in digital technologies and automation tools. Develop detailed process maps, activity diagram, user stories, and functional specifications.Cross-Functional Collaboration: Works closely with developers, subject matter experts, and stakeholders to implement digital solutions and ensure seamless integration with existing systems and workflows.Change Management: Facilitates change management activities to support the adoption of new processes and technologies. Provide training and documentation to end-users and stakeholders.Continuous Improvement: Drives a culture of continuous improvement by monitoring key performance indicators (KPIs), soliciting feedback, and iterating on solutions to achieve optimal outcomes.

QualificationsBachelor’s degree in Industrial Engineering, Computer Science, Information Technology or any related courses1-3 years of working experience as a Business AnalystKnowledge on the following tools is a plus:SAP or other enterprise resource planning platformsSalesforce or other customer relationship management tools..A consultancy background is a plus.Demonstrates competent analytical and problem-solving skills.Exemplifies knowledge on different technologies, methodologies or approaches in determining an optimal solution.Familiar in performing due diligence review, data privacy risk and impact assessments, open-source and legal compliance review, and other risk management assessments.Ability to translate business requirements to technical documentations and vice versa.Actively listens to stakeholders in understanding their needs.Effectively utilizes data in determining use cases or developing proofs of concepts.Shows versatility in project management.With experience in change and stakeholder management.Excellent communication and collaboration skills.Amenable to work onsite and hybrid set-up.

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.