Business Analyst

Lead II - Business Analysis

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

UST is searching for a Business Analyst who will collaborate with other DevOps team members, and coordinate with development and business teams.

 

The opportunity:

·       Collaborate with the Onsite teams on a daily basis on all ongoing and upcoming tasks and projects.

·       Understand the requirements both functionally and technically and create plans in collaboration with the Dev teams, communicate with the customers.

·       Track the progress of all the work by dev teams and making sure they are tracked to closure.

·       Guiding and coaching delivery teams to self-organize and achieve objectives, without micromanaging, assigning, or dictating the work

·       Troubleshoot issues in production and other environments, applying debugging and problem-solving techniques, working closely with Development teams.

·       Building a safe and trusting environment where problems can be raised and resolved efficiently and effectively

·       Working with team members to clarify needs and plan delivery of major product changes, future versions, and new products

·       Working to proactively manage risks, assumptions, issues, and dependencies, ensuring that they are identified, coordinated, mitigated or escalated as necessary

·       Working with Product Owner and Development Team to facilitate effective sprints by removing impediments and ensuring that stories are 'sprint ready'.

·       Promote a DevOps culture, including building relationships with other technical and business teams.

 

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       8+ years’ experience as a Business Analyst with a good experience in collaborating and managing the customers.

·       Good prior experience in at least one of the programming languages – Java, C#, etc.

·       Advanced knowledge of scripting languages including JavaScript, HTML and CSS.

·       Excellent Communication skills with a ability to collaborate with the customers efficiently.

·       Proven success in baselining programs to match changes in scope

·       Strong with facilitation techniques, situational awareness, conflict resolution, continual improvement

·       A clear understanding of agile methodologies, procedures, and values

·       Experience with agile PLM tools like JIRA

·       Excellent understanding of Git. Knowledge of CI/CD pipelines is an advantage.

·       Knowledge of AODocs Collaboration platform is an advantage

·       Certification in Google Cloud Platform is preferred.

·       Work effectively in a team with minimal supervision.

·       Knowledge of any of the cloud technologies is an advantage.

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote 

Compensation Range:   $82,000-$124,000

 

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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