ESSENTIAL DUTIES

70% Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc.Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions.Advise on best practices.Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams.20% Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed.Facilitating User Acceptance Testing (UAT).5% Providing guidance, reviewing work and providing feedback to other team members.5% Performing other duties as assigned.