Job title: Business Analyst
Work Location: WFH
Experience: 3-5 Years
Education Qualification: Bachelor’s degree, preferably within a quantitative area (Operations, Accounting, Engineering, Economics, etc.)
No of openings:  1

Roles and Responsibilities:

This role will work directly with both client and internal call center stakeholders to build, customize, generate and analyze reports that leverage a wide range of data sets to better understand efficacy of marketing initiatives, quality metrics, customer behaviors, and overall KPI attainment.

Required Skills & Desired Skills:

3- 5 years worked as a Business Analyst Strong proficiency in Excel, SQL for data extraction, and creating compelling analysis, reports and slides for different audiences. Experience with visualization and dashboarding tools like PowerBI, Looker, Tableau. Preference for Lean Six Sigma and COPC trained or certified Knowledge of Freshworks, Salesforce, or similar is a plus. Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)What is the total number of years of experience that you have as a Business Analyst?(Required)0 – 22 – 4Above 4 yearsAre you flexible working in shifts?(Required)YesNoHow soon can you start?(Required)Within 30days30-60days60-90daysHow many years of experience do you have with SQL?(Required)0 – 22 – 4Above 4 yearsAttach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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