Business Analyst
Kforce
Kforce has a client in Denver, CO that is seeking a Business Analyst. This is a 9 month effort through 2025 with the possibility of extension. This role will be fully dedicated to rolling out a new case management system. The Senior BA will Act as principal liaison for business stakeholders and as a key point-of-contact to Technology Services, internal/external agencies, and vendors on their behalf.
Responsibilities:
* Partner with business stakeholders to identify problems/opportunities, assist in developing these into project/initiatives, and work within Technology Services to move these into the project pipeline
* Prioritize and complete project backlog requests
* Lead and organize UAT coordination with the end user team
* Understand business processes and system capabilities for complex, integrated systems
* Work with vendors to understand system intricacies and process needs to advocate for the best possible solution
* Facilitate team understanding and elicit requirements for systems, integrations, and future state functionality
* Utilize Azure Dev Ops (ADO) for all project tracking purposes
* Create functional process fit/gap analysis documentation which identifies and recommends resolution of any process, system, and integration related gaps
* Make suggestions for any as-is or to-be processes which are lacking and/or present a risk and help mitigate them, before they become an issue
* May work with the QA team to support system testing
* May provide go-live support and immediate post-production support activities as needed
* Follow TS best practices: documentation, project, and change management processes
* Collaborate with business stakeholders, Technology Services teams, internal/external agencies, vendors, et. al to support the client's mission, vision, and goals
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