Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements Reviews, analyzes, and evaluates client's requirements to implement system solutions to support the client's requirements Translates client requirements into functional requirements in a clear manner that is comprehensible to developers or project team Conducts software design sessions with solutions architect and development team to define functionalities of a software for developed product and services Define project requirements by identifying project milestones, phases, and activities and creating a project timeline based on the milestones and activities Monitoring of the deliverables and ensuring timely completion of projects Function as a liaison between business users and the technical team Conducts regular checkpoints or meetings with the business users to ensure that issues are appropriately addressed Conducts functional testing of software releases and ensures that it is aligned with the business requirements Monitors software problems of developed products and services from problem reporting to resolution Supports project delivery by working with the project team to document and coordinate user acceptance testing and training plans Provides the necessary support to ensure that all issues encountered during user acceptance test are properly addressed and resolved on a timely manner Manages development of developed products and services, features, and enhancements as aligned with each product’s roadmap Conducts risk assessment with project team for identifying risks ang mitigating plans for each assigned project Consolidates and validates build packages and patches, as endorsed by the quality analyst for proper commercial versioning and documentation, and handover to the implementation team Formulates pricing strategies in delivering product to the marketplace Researches on new technologies for use in improving usage of the product