Business Analyst **Req number:** R4530 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Business Analyst ready to take us to the next level! If you have strong proficiency in business analysis tools and methodologies and familiarity with Direct Selling software systems skills and are looking for your next career move, apply now. **Job Description** We are looking for a **Business Analyst** to Collaborate with stakeholders to gather and document business requirements related to the Direct Selling system. This position will be full-time and onsite **.** **What You'll Do** + Requirements Gathering: Collaborate with stakeholders to gather and document business requirements related to the Direct Selling system, ensuring all needs are understood and addressed. + System Analysis: Analyze existing systems and processes to identify areas for improvement and optimization in distributor payouts and commission structures. + Data Management: Ensure the integrity and accuracy of data used in the payout calculations, including distributor performance metrics and sales data. + User Acceptance Testing (UAT): Develop and execute UAT plans, ensuring that new systems and updates meet business requirements and function as intended. + Technical Liaison: Work closely with IT developers and project managers to translate business requirements into technical specifications, ensuring alignment between business needs and technical deliverables. + Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and system specifications. + Training and Support: Provide training and support to end-users on the Direct Selling system and related processes, ensuring smooth adoption and efficient use. + Performance Monitoring: Monitor system performance and payout processes, identifying and resolving issues as they arise to ensure a seamless experience for distributors. **What You'll Need** Required + Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., CBAP) is a plus. + Experience: 3+ years of experience as a Business Analyst, preferably in Direct Selling, or e-commerce sectors. + Technical Skills: Proficiency in business analysis tools and methodologies; familiarity with Direct Selling software systems is highly desirable. Preferred + Analytical Skills: Strong analytical and problem-solving skills, with a keen attention to detail. + Communication Skills: Excellent verbal and written communication skills specifically in Mandarin, with the ability to convey complex information clearly to various stakeholders. + •Project Management: Experience working in an Agile environment is a plus; ability to manage multiple priorities effectively. **Physical Demands** + Ability to safely and successfully perform the essential job functions + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.