Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Business Analyst – Data Analyst

The Data Analyst will be responsible for working directly with requestors to gather the requirements and should communicate the progress of the deliverable on a regular basis. This position also supports the validation of server upgrades and patches on a monthly/quarterly basis.

Responsibilities
• Highly motivated and self-starter. No time for micromanaging so while there are weekly check-ins with me and others, there is no daily oversight.
• Detail-oriented. Able to identify small issues or the small details that take something from good to great.
• Should be able to adapt to different personality types and situations. Able to work alone and collaborate as a team player.
• Able to identify and shift priorities based on current situation and urgency.
• Excellent Problem-Solving skills with the ability to diagnose and resolve problems quickly.
• While often overlooked, I expect them to be willing to be on video for calls.
• Will be expected to work a few hours on a weekend once every couple of months. Typically, 5:00 AM EST for an hour or two validating server upgrades and patches.

Qualifications we seek in you
Minimum Qualifications / Skills
• Bachelor's degree in social sciences, statistics, or related field
• Experience building visualizations with Tableau, Excel, PowerPoint, etc.
• Relevant years of experience in market research, people analytics, customer experience research, or similar field

Preferred Qualifications/ Skills
• Skilled in descriptive and inferential statistics
• Should have experience working with SQL server and Database Admin
• Should be able to understand relational databases and other schema types
• Knowledge in Snowflake and Star
• Ability to prioritize work in a fast-paced environment.
• The ability to self-teach key skills as needed – if you don’t know it, you know how to learn it.
• Collaborative, team-oriented mindset with excellent communication skills
• Proactive and positive attitude towards solving project challenges and limitations.
• Strong communications skills; written and verbal

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.