Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Business Analyst, KYC/AML

Financial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment.

Team in Australia operates like a start-up, we have huge ambitions to build a premier capability, and we have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be.

Responsibilities

Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in everything you doDeliver agreed on outcomes to the highest quality and do so promptlyOwn the outcomes that you are assigned to you knowing you have the power of the global organization willing to support youConduct due diligence/surveillance on clients assigned to you per policy, with the utmost confidentiality, and with a 100% accuracyEnsuring client results are met and all processes and procedures are adhered toAct as an enabler between our teams located globally, local teams, and our clients in Australia to ensure we demonstrate urgency, delight the teams we represent, and enable clients, in turn, being able to delight their clientsContribute to the development and, where required to, lead the implementation of project outcomesWork with client teams per the authority delegated to you from time-to-timeHandle teams and initiativesHelp review policy, SOPs, Process flows and recommend ideas for improvement

Qualifications we seek in you

Minimum qualifications

University graduateAbility to understand the big picture, work independently, post and call out to bring teams together to tackle issuesExperience in building, appraising, and leading teamsAbility to exercise independent judgment and discretion balancing highly sensitive caseworkSound business communication (in English) is must-haveExposure to contact centre operations

Preferred qualifications

Proven Banking, Operations, or Financial Crime Risk Management experienceExperience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experienceGood analytical and problem-solving skills and ability to handle team and client discussions

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.