Job Title:

Business Analyst

Job Description

Business Analyst

Concentrix

WFH Mexico

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

* Challenge Conventions

* Deliver outcomes unimagined

* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Join Concentrix as a Business Analyst

Core Responsibilities:

Define and document business requirements.Manage UAT sessions and ensure quality deliverables.Drive data cloud adoption through business engagement.Break down epics into user stories and oversee backlog.Align team direction with project goals alongside the Project Manager.

Minimum Qualifications:

5+ years of experience as a Business Analyst or Product Owner.Strong background in requirements gathering, backlog management, and UAT.Experience working with business stakeholders and development teams.Advanced English proficiency.

Preferred Qualifications:

Experience in Data Cloud adoption.Familiarity with Agile and Scrum methodologies.

#ConcentrixCatalyst

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

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