**Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Job Summary:** Supports risk management reporting, systems, tools, and processes used in portfolio health monitoring activities and reporting accuracy while adhering to internal and external portfolio reporting and department requirements. **What you will do:** + Knowledgeable of risk metrics and reports of Customer Services department, to manage, measure, and monitor Past Due, Potential Credit Losses, and other key metrics with adherence to reporting requirements, policies and controls. + Reports trends and research significant changes with data/portfolio owners to validate and explain past due concerns to ensure that risks are managed, measured, monitored, and properly reported. + Manage the processes and procedures supporting the accuracy and timely communication of the portfolio health results. **Education Requirement:** + Bachelor’s degree in finance or related area + Fluent English **What Skills You Will Have:** **Business Analysis:** + Explains the key concepts, techniques and steps involved in the business analysis process. + Lists examples of how the organization realized the benefits of business analysis and improved the way of doing business. + Outlines the scope of the business analysis process. + Understands the purpose of each business analysis technique and their specific needs. **Analytical Thinking:** + Names specific tools or techniques that can be used to support the analytical thinking process. + Describes specific software applications or products used for business analytics. + Gives examples of how analytical thinking has been used to resolve problems. + Helps others research and learn more about business analytics tools and applications. **Problem Solving:** + Explains the value of a disciplined approach to problem solving. + Describes problem reporting and escalation practices. + Utilizes accepted procedures for problem analysis and resolution. + Identifies key aspects of problem-solving techniques used in own area. **Relationship Management:** + Provides examples of the characteristics of effective business relationships. + Identifies key business relationships in own organization. + Describes the nature of a productive business relationship. + Explains the benefits of building business partnerships. **Additional Information (External Post):** + Location: Santa Catarina, Nuevo Leon + Sponsorship for foreign candidates is not available + Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate + Don’t forget to include a resumé in English in your profile in Workday​ **Final details** Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. **The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.** **Posting Dates:** February 10, 2025 - February 14, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .