Business Analyst
Insight Global
Job Description
Insight Global is looking for a Business Analyst who will perform a variety of responsibilities on enterprise level projects to improve and scale the internal Product-To-Cash operations. Duties include diagraming as-is and to-be processes, gathering and documenting requirements, managing to project timelines and deliverables, working with cross functional teams to understand future state goals, and providing status updates to stakeholders.
Responsibilities:
- Coordinate with Functional Leads and Senior Analysts to understand the future state vision for QTC processes and features in order to then deliver progressive capabilities towards that end-state in each release.
- Lead the Business Requirement gathering and documentation process by collaborating with crucial QTC subject matter experts to transform existing processes to drive the future of quoting to our customers.
- Coordinate and lead cross-functional meetings, document decisions & follow-up on actions.
- Engage with Technical Architects and Product Managers to create innovative, holistic solutions to deliver upon the Business Requirements and future state needs.
- Project management activities including reporting escalations, tracking requirements delivery, communicating cross-functional dependencies and creating status updates.
- Act as a subject matter expert for Salesforce internal QTC systems and processes.
- Develop, document, and maintain a thorough repository and understanding of business rules and process flows.Work with training & engagement specialists to create training materials to ensure successful change management results.
- Ad-hoc reporting and research activities as project needs dictate.
- Participating in user acceptance testing (UAT).
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
- 3+ years of Business Analyst experience
- Strong experience gathering business requirements and writing user stories
- Experience building To-Be Process Flows and performing Change Impact Assessment
- Experience with documentation and user stories (working knowledge of Lucidcharts or similar process documentation software)
- Hands on experience conducting UAT testing
- Experience with smartsheets or other PM tools
- Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly; excellent listening skills; organizational skills
- Ability to excel in a fast-paced environment delivering accuracy while managing ambiguity and deadlines where adaptability is imperative
- Capacity to identify and understand broader business and financial issues from an end-users perspective and consider cross-functional and downstream impacts
- Experience successfully juggling multiple projects and tasks concurrently
- Extreme attention to detail with an ability to work independently and demonstrate initiative
- Curiosity in order to extract relevant information from subject matter experts - Experience with Salesforce products
- Prior experience with New Product Introductions processes, Business Operations, Quote to Cash Operations and/or M&A Operations null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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