We are seeking a skilled Business Analyst in the banking sector to join our dynamic team. In this role, you will be instrumental in bridging the gap between business objectives and technological solutions. You will analyze and document business requirements, workflows, and processes to find opportunities for improvement in our banking systems. Your expertise will guide the design and implementation of solutions that enhance our operational efficiency and customer service capabilities. Working closely with multi-functional teams, including IT, compliance, and customer service, you will ensure that all solutions align with strategic business goals.

In this role, you will

Coordinates and facilitates triaging issues across application environments.

Gather and document business requirements from collaborators in the banking sector. Analyze existing banking systems and processes to identify areas for improvement. Collaborate with IT teams to design and implement effective technology solutions. Facilitate workshops and meetings to gather collaborator feedback and validate solutions. Conduct gap analyses to determine discrepancies between current processes and desired outcomes. Create process maps, flowcharts, and documentation to visualize solutions and improvements. Assist in user acceptance testing (UAT) to ensure solutions meet business needs and requirements.

What you’ll need to succeed (required skills)

Bachelor's degree in Business Administration, Information Technology, or a related field. Minimum of 3+ years experience as a Business System Analyst in the banking or financial services industry. Solid understanding of banking processes, regulations, and systems. Proficiency in business analysis tools and methodologies, such as Agile and Waterfall. Good interpersonal skills, both written and verbal, with the ability to communicate effectively with collaborators at all levels. Strong analytical and problem-solving skills, with proficiency in data interpretation and reporting. Experience with requirement gathering, documentation, and user acceptance testing using Jira.

What will help you stand out (preferred skills)

Familiarity with Capital Markets is a plus.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client OR Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.