At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly Services India Pvt Ltd 

LCCI Connected Care: Business Analyst  

Job Description

For more than 140 years, Eli Lilly and Company has been dedicated to the discovery and development of medicines to address the health care needs of people around the world.  Driven by the broader, consumer-focused digital revolution and in anticipation of this same revolution in health care, Lilly is now further expanding the definition of product to include the design, build, integration and orchestration of digitally enabled health care interactions and has established a Connected Care Business Unit to accomplish these goals in the Diabetes category. 

More specifically, we are interested in using digital technologies to improve the health outcomes of those using our products and are formalizing our ecosystem of capabilities to orchestrate personalized engagement. Coupling our medicines, devices, and digital solutions with consumer health solutions and health systems, we believe we can partner with providers and payers to enable significant improvements in health outcomes for our customers.

The purpose of the LCCI Connected Care team is to provide high quality analytical support through right data, smart analytics and actionable insights. The LCCI Connected Care Team comprises of creative problem solvers who support achievement of the brand’s goals, while always striving for process improvement and innovation.

This role will be accountable for operational execution of identified analytics capabilities across connected care ecosystem inclusive of execution of Reports & Dashboards, Exploratory, Predictive and Causal analytics  

Position Responsibilities

Work with different kind of data sets to support a wide range of health care use cases & improve customer experiences and other business outcomesAnalyse data to evaluate existing customer and product related KPI’s and apply analytical techniques to discover meaningful patternsBuilding and analysing customer journeys/behavioural patterns which blend a combination of digital behaviour data with digital therapeutic data Analysing user journeys to understand user behaviour with a focus on increasing user stickiness, improving engagement & retention Launch A/B tests, analyse experiment results and provide recommendationsPersonalising user experience through user segmentation & targeting, provide insights / guidance on the user journeys and personas Be an innovator and generate ideas / novel approaches to business problemsResponsible for defining, developing, communicating key metrics and business trends to relevant stakeholders

Basic Qualifications

2-4 years of in-depth hands-on experience in data analytics and business insightsBachelor's degree or equivalent in Computer Science, Information Technology, Advanced Analytics or other relevant degree area; Master’s degree preferred in these disciplinesPreferred - Strong knowledge of latest generation analytics tools and capabilities, Statistical methods & ExperimentationStrong experience with SQL and some exposure to Cloud platforms like AWS & Azure

Additional Skills/Preferences

High learning agilityProven ability to rally resources to achieve project and business resultsCandidates should be comfortable working in ambiguity/whitespace and in working in a fast-moving environmentExceptional listening skills, with an ability to ask the right questions and uncover hidden insightsAbility to collaborate with strategists, consultants, creatives, and technologistsExcellent communication (written & verbal), storytelling, and interpersonal influencing skills and prioritization skills with attention to detail

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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