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Detailed Job Description:

Digital Analytics Reporting and Tracking

Implement, manage and maintain tracking across FEP and vendor portal sites, using Google Analytics and Google Tag Manager to measure various initiatives Gather data and report on all FEP digital assets Collaborate with partners to investigate and resolve any data - discrepancies Collaborate with development teams to resolve any network or defects in data Support pre- and post-release data validation activities Conduct user management activities for Google Analytics, Google Tag Manager, and Tableau access

Product Performance

Collaborate with FEP teams and vendors outside of the DX program to collect, analyze and report data on product performance on a daily, weekly or monthly basis Conduct Targeted Experiments, which includes measuring, analyzing, and providing insight on targeted product performance to assist in product planning and identify problem/opportunity areas requiring deeper investigation or action

FEP Program Performance

Provide OKR patterns and trends reporting to business stakeholders Develop reports to assess trends across FEP products and to enable circulation of DX information Participate in FEP cross-functional initiatives related to the management and use of data in the organization Provide best-practices, business cases, and measurement findings for Plan and FEP leadership forums

Data Visualization and Reporting

Develop reports and dashboards to monitor operational and program performance Clearly communicate trends, patterns, and insights for leadership through presentations Assist in the development of the FEP data analytics maturity model: descriptive, diagnostic, predictive and prescriptive Collaborate with business partners to identify appropriate data sources and provide timely, meaningful and accurate reports

Ad-Hoc Report and Outcome Studies

Develop and conduct ad-hoc outcome studies to derive value-based insights Support any ad-hoc reporting needs Participates in special projects as required by FEP management