**About the Job You're Considering:** Are you energized by assisting our associate workforce in adopting entitlement policies and procedures? Are you interested in demystifying access for our associates? If you’re motivated to overcome obstacles and get to “yes”, then this Entitlement Enrichment role is the job for you! **Your Responsibilities:** + You serve as an Entitlement Enrichment consultant and assist the business with applying the required field in the Entitlement Standard to their entitlements + Ability to manage a queue of business entitlements and meet monthly target metrics + Collaborate across multiple squads and functions + Identify issues that prevent the organization in completing enrichment, raise them appropriately and collaborate with product area to fix those issues + Document resolutions to enhance FAQ materials and internal support guides + You will contribute to the organizational vision in a constantly changing environment by applying technical knowledge, analyzing problems, and calculating risks. + Proactive problem solving to propose solutions based on understanding of product needs and prioritiesour practice to a best-in-class organization. **Your Experience:** + Undergraduate degree or equivalent work experience + 3 years information security, fraud, risk, or related technology subject area combined with one year of customer service experience. + Demonstrate excellent communication skills, with a keen ability to influence others + Have an inquisitive nature and look past the stated need to get to the root of an issue + Strong to deep understanding of access and entitlement management technologies preferred + Cybersecurity Competence – Wide understanding of the cybersecurity product areas, policies and the application of concepts to the business unit. Correlate programs and business initiatives to Cybersecurity product lines and products to implement the best cybersecurity controls available. Solid grasp of cyber risk management principles, how it affects our partners and applying appropriate mitigation strategies effectively. + Communication– Proficient with clear communication, strong interpersonal skills, with the ability to identify change and opportunity with a positive attitude and determined action. + Organizational Awareness – General knowledge of client’s overall purpose, with ability to quickly learn about our supported business and technology organizations, and Cybersecurity as well as the internal hierarchical and management structure within the organization and company’s competitive position. + Team Approach – Contributes to building a strong ISO support team through deep communication, trust, collaboration, peer-to-peer mentoring, and recognition + Ability to solve and work on enrichment issues that prevent associates from completing enrichment activities + Collaboration - Ability to work across teams and organizations to achieve a common goal + Creates and maintains complex documentation for reference by external teams and stakeholders including FAQs and training materials **Life at Capgemini:** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini:** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Get the future you want | www.capgemini.com (http://www.capgemini.com/#\_blank) **Disclaimer:** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law **Job:** _Technology Strategy_ **Organization:** _CIS US_ **Title:** _Business Analyst - Entitlements_ **Location:** _TX-Dallas_ **Requisition ID:** _079559_