Introduction Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions. Your Role and Responsibilities Demonstrates proficiency in eliciting, analyzing and documenting requirements - business and technical. Performing impact analysis and gap analysis. Managing stakeholders, users and conducting requirement workshop. Mapping processes and use cases. Analyzing the business case. Guiding the technical teams and vendor teams, if applicable. Possesses excellent communication skills. MXCON24 Required Technical and Professional Expertise Contract/license management experience. Work experience in adopting and following Agile Scrum project management methodologies Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, with the ability to leverage these tools for data analysis, documentation, and presentations. Hands-on experience with JIRA and Confluence for efficient project tracking and collaboration. Ability to prepare detailed meeting minutes (MOM) to capture important discussions, decisions, and action items. Familiarity with IT and software applications, along with a keen understanding of functional and integration testing methodologies. English fluent \#CONS-524 Preferred Technical and Professional Expertise Nice to have would be managing licenses for the Salesforce platform in a multi-instance/BU organization. Position on site in Guadalajara About Business UnitTransformation is being transformed - from one-off initiatives to an urgent, purpose-driven imperative. Modern businesses must move ever faster, but also with more empathy and more openness. IBM Consulting is a new partner for the new rules of modern business. We embrace an open way of working by bringing a diverse set of voices and technologies together. We collaborate closely, ideate freely and swiftly apply breakthrough innovations that drive exponential impact to change how business gets done. We believe open ecosystems, open technologies, open innovation and open cultures are the key to opening opportunities and the way forward for modern business and for our world. We want to work together, create together, grow together and rethink what's possible together. Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.