Who we are looking for

Responsible for supporting the GlobalLink shared services product managers with defining detailed solution design and business requirements within the GlobalLink shared services product management team.

Interact with GlobalLink business, individual product team subject matter experts, development, quality assurance and core corporate functions on a daily basis with supervision from the product managers.

Why this role is important to us                                                                                                                                                          

GlobalLINK is State Street’s global suite of market leading electronic trading platforms (FX Connect, Currenex, Trade Nexus, Fund Connect) providing solutions for market participants designed to increase transparency, improve trading efficiency and deliver quantifiable execution. Everything we do aims at making sure our clients value every aspect of GlobalLINK, from our product and technologies to our ease of doing business and our support.

What you will be responsible for

As Business Analyst GlobalLink, Officer you will

Role specifics

Work with the GlobalLink shared services product managers to create detailed business requirements and define functional requirements including constructing data models, workflow charts, report specifications, diagrams and screen mockups.

Support the product managers in their efforts to work closely with the development and QA teams to ensure requirements are clear to all parties.

Documentation of critical information shared during strategy, design, development, and release meetings.

Administration of system documentation including product development schedules, release schedules, bug tracking, etc.

Assist with the monitoring of project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

Maintain system protocols by writing and updating internal and external release notes as well as internal training and process materials.

Communicate and collaborate effectively with many different team members across the business and technology areas

Individual Contributor

Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role

Ensure that the highest level of the Code of Conduct is displayed in your behaviour

Provide appropriate management information as required to support business unit decision making

Support the ‘Risk Excellence’ culture within the business

Adhere to  limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Education & Preferred Qualifications

Skills and Experience - interpersonal, numerical, problem-solving, analytical, etc

Demonstrated excellent written and oral communication skills

Exposure to electronic trading or billing / entitlement systems preferred

3+ years of business analysis, project management or product management experience preferred

Advanced skills with MS Office suite (including Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence)

Required Competencies - motivation, team skills, ability to work under pressure, etc.

Excellent prioritization and resource management skills.

Demonstrated skill driving results with imperfect information.

Ability to work across different cultures / time zones as the bulk of the development team is based in India

Strong analytical, communication, organization and interpersonal skills.

Financial services industry experience. FX specifically a plus but not required.

Trading System Workflow and User Experience design experience a plus.

Detail oriented and self-motivated.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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