Bellevue, WA, US
11 hours ago
Business Analyst I, Delivery Choices
How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. Amazon is seeking a self-started candidate who is passionate about leveraging data to deliver actionable insight that impacts business decisions to improve the customer delivery experience WW.

DEX Delivery Choices offers customers alternatives to Core and faster-than-Core delivery options, addressing needs for control, choice, sustainability, and the convenience of receiving items together. Our programs also drive network consolidation, flexibility, cost savings, and carbon reduction for Amazon.

The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional customer experience. Everyone on the team needs to be entrepreneurial, excited to work in a “green field”, wear many hats and work in a highly collaborative environment that is more startup than big company.

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods.

Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun. The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.

Key job responsibilities
Responsibilities include:
- Developing and driving critical metrics to monitor and optimize the business.
- Partnering with internal teams to identify process and system improvement opportunities.
- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
- Driving small to medium operational enhancement projects.
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