Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8a-4:30p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 5407 Hb Analytics

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities: 

1. Extracts and evaluates data from Hospital Billing Revenue Cycle Management application, create reports and dashboards to support decision making, compliance and other reporting needs as required by the Hospital Billing revenue cycle departments 
2. Researches existing model reports from Hospital Billing Revenue Cycle application to respond to request for information. Submits report request to Business Analyst II as necessary.
3. Develops data reporting requirements for newly established processes and workflows.  
4. Uses data analysis to support the assessment and the redesign of existing workflows.  
5. Provides trending and root cause analysis of workflows across all aspects of the revenue cycle.
6. Escalates issues to management in a timely manner.
7. Responds timely and accurately for off cycle data requests.
8. Adheres to change control processes.
9. Works with cross functional staff, IT, or relevant hospital departments to request and   improvements to systems and reports. 
10. Maintains control/validation processes in accordance with department standards.
11. Partners and collaborates with other performance improvement teams to facilitate and promote the sharing of knowledge and content throughout departments.
12. Follows all established departmental policies and procedures.
13. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
14. Maintains and fosters an organized, clean, and safe work environment.
15. Contributes to the development and application of process improvements.
16. Maintains a collaborative, team relationship with peers, and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
17. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Associate’s degree

Preferred:
1. Minimum of a Bachelor’s degree in Accounting or related field.

Experience/Skills:
Required:
1. Three to five years of experience in health care billing, reimbursement or managed care. 
2. Experience with revenue cycle systems, third party contracts, payment policies, claim processes. 
3. Exceptional communication and interpersonal skills.
4. Intermediate Excel skills. 
5. Previous business analyst experience.
6. Ability to perform assigned tasks efficiently and in timely manner.
7. Ability to work collaboratively and effectively with people.

Preferred:
1. Goal oriented with high standards for quality and performance.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.