**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This opportunity entails setting up, modifying and customizing systems to meet project needs, business procedures, workflows, change approvals, and client and HNTB needs. Building workflow and reporting into system when possible. Communicating to project teams and clients. Training others on the system including the development of training documents. Using a variety of software and fully understands and leverages the functionality of each. Generally, working on lower complexity projects and/or assisting on higher complexity projects. Providing basic level of business analysis support. **What You’ll Do:** + Supports requirements gathering and configuration work sessions by documenting results regarding project requirements and procedures as related to their application and use within project management tools. + Drafts project procedures based on those requirements, contractual documents, and input from project team + Builds workflow diagrams to graphically represent business processes and procedures. + Develops supporting training documents for system administrators and project personnel with guidance from Senior Business Analyst. Supports training to project team members and system administrators. + May act in system administrator role on projects of low to moderate complexity. + Supports more experienced Business Analysts in all functions and responsibilities. + Performs other duties as assigned. **What You’ll Need:** + Bachelor's degree in Engineering, Architecture, Construction Management, Information Technology or Business and 2 years related experience, or + In lieu of education, 6 years IT business process analysis, quality management system development, and/or project controls experience **What We Prefer:** + Experience with Project Management Information Systems (e-Builder/Trimble Unity Construct, Kahua, Procore) + Knowledge of data warehouse and reporting tools (Power BI, Tableau) + Experience working with large data sets and data cleansing + Strong troubleshooting skills and attention to detail + Experience providing end user support + Knowledge of design and/or construction of transportation infrastructure + Experience with quality management and ISO 9001:2015 **Additional Information** Click here for benefits information: HNTB Total Rewards Click here to learn more about EOE including disability and vet Visa sponsorship is not available for this position. \#JS . Locations: Charlotte, NC, North Charleston, SC, Raleigh, NC . . . . . . . . . . . . . . . . . _NOTICE TO THIRD-PARTY AGENCIES:_ _HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._ **Job Type:** Regular **Full/Part Time:** Full time **Job Category:** Project Controls Group **ReqID:** R-24913