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Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202500032S Title Business Analyst I - Learning Technology Business Analyst FLSA status Non-Exempt Hiring Salary This position is a pay grade 10. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf. Occupational Category Technical/Para-Professional Department SHSU Online Division Division of Academic Affairs Open Date 01/28/2025 Open Until Filled Yes Educational and Experience Requirement Bachelor’s degree in computer science, business, educational technology, or a related field from an accredited institution with one-year relevant experience desirable, or two years of higher education with two years of related experience required. Certifications in project management, data analytics, or business analysis (e.g., ITIL, Six Sigma, IIBA, CCBA, CAPM, or PMP) are preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position Works as part of the Online Professional Learning team to gather and document requirements, generate process-level documentation, participate in the development of educational technology (EdTech), and deliver analytical support for marketing online education, strategic projects, and learning technologies that include Genius SIS, third-party applications, and internal programming. Primary Responsibilities Uses tools like Python, R, SQL, Tableau, Power BI, IBM Cognos, or PowerAutomate to analyze, visualize, automate, and report on data relating to marketing, educational technologies, and learning analytics. Supports the development of dashboards and interactive reports for internal and external stakeholders. Assists with the design, testing, and implementation of systems that enhance learning technologies and automation. Analyzes problems in collaboration with team members to identify learning technology solutions. Participates in and contributes to the planning, execution, and evaluation of departmental projects, ensuring alignment with strategic objectives. Collaborates with leadership to support transformative initiatives that expand online adult learning and continuing education. Engages with stakeholders to gather and define functional requirements for educational technology projects, automation, and analytics initiatives. Collaborates with project teams to create detailed process-level documentation and technical specifications. Conducts quality assurance (QA) and quality control (QC) for learning technologies and processes, recommending improvements when necessary. Identifies areas for operational efficiency and suggests innovative solutions to optimize workflows. Develops training materials and delivers guidance to functional staff to support educational technology adoption and project success. Acts as a liaison between technical and non-technical stakeholders, ensuring clear and effective communication. Performs other related duties as assigned. Other Specifications Requires strong analytical and problem-solving skills, with the ability to work both independently and collaboratively. A demonstrated ability to establish congenial work relationships and to communicate effectively. Must be proficient in Python and statistical analyses using tools such as R, SQL, Tableau, or Power BI. Familiarity with learning technologies, automation platforms, and higher education infrastructure is preferred. Strong written and verbal communication skills, attention to detail, and ability to manage multiple priorities are essential. Interprets and applies complex policies and broad standards affecting one or more functional areas. Work requires a moderate level of judgment and reasoning to solve issues. Work requires attention to detail as errors can be serious. Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/42147 EEO Statement

EEO Statement Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

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