Shopbop is seeking an experienced Business Analyst who enjoys the challenge of ambiguity in data to drive improvements in inventory operations from end-to-end, including vendor inbound, stow, outbound delivery, and customer/vendor returns. This role will interact with Shopbop and Amazon systems to synthesize data to produce metrics and scalable mechanisms that will fuel cost savings while improving accounting accuracy and delivering speed of execution for our customers.

The person in this role will be responsible for exposing and correcting failure points within our current systems, diving deep to explain outliers, and generating new auditing and reporting mechanisms. This role will partner with Finance and Accounting to support controllership and to trace discrepancies and transactions through multiple systems, data sources, and teams. The ideal candidate must have superior attention to detail and the ability to manage multiple competing priorities. The ideal candidate demonstrates ownership and sound judgment in decisions that have financial, business, operational, or customer implications, which leads the team to take smart risks and innovate. This individual must be an exceptional communicator who works to understand (in some cases challenge) and meet requirements of multiple teams. The responsibilities and qualifications listed below are further representative of the knowledge, skill, and/or ability required.

Key job responsibilities
- Gather and analyze qualitative and quantitative operational, financial, and other data to support financial planning and operating expense management
- Take ownership, identify process improvement opportunities for existing processes and reporting, design additional controls to solve deficiencies, and drive positive change across the organization
- Systematically identify failure points and follow through on resolutions to ensure compliance
- Trace inventory transactions that do not follow happy path across receipt, stow, outbound, and return to identify gaps, resolve issues, and implement controls to systematically correct. Locate, lock, and dispute extraneous transactions including missing units and transferred units.
- Track down and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports
- Design, develop, and establish metrics to provide strategic insights
- Pull and report data from numerous databases (using Excel, SQL, and/or other data management systems) for weekly reporting and ad hoc deep dives with research and problem-solving techniques
- Partner across Accounting, Finance, Transportation and Technology to drive resolution
- Build and maintain appropriate and beneficial relationships with key Amazon teams
- Communicate complex insights to stakeholders, both verbally and in writing