At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Business Analyst to drive large scale projects, programs, and technical initiatives. In this role, you will be responsible for converting data into actionable business insights. The ideal candidate is an analysis expert who leverages a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge, and ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods.

As a Business Analyst, you will be responsible for supporting the long-term planning. This role will be responsible for partnering with multiple stakeholders to forecast the business needs for the next 3 years. A critical part of this role is to develop stable models and to be able to take the stabilized models to the next level from an automation standpoint. This role requires exceptional communication and interpersonal skills with Operations, Finance, Recruiting, and HR stakeholders in a high-pressure environment. You will manage a high-visibility program and partner with all levels of leadership to exercise sound judgment where clear guidelines may not exist

Key job responsibilities
• Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.
• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.
• Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
• Generating complex queries to dive deep on process issues
• Innovating to improve customer experience